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Frequently Asked Questions

I already registered and/or paid for my team on RobotEvents.com – what options do I have?

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Unfortunately, there is no way for RECF to assist with recovering funds paid to RobotEvents.com prior to May 10, 2026. Those requests would have to go through sales@vex.com or through your financial institution. RECF is taking steps to address the unauthorized diversion of payments made through the platform but cannot recover individual customer funds directly.